Your privacy is our priority
Privacy Policy


At Aqua Products®, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site. Our site uses a 128 bit encrypted SSL to increase the security of our customer's information. However, we Aqua Products do not guarantee complete security on stored information, however, we have installed and applied our encrypted pages and installed our SSL certificate to prevent stolen information.

 

How Do We Use the Information We Collect?

Aqua Products® will NOT share data any third parties to perform statistical analysis. We may use private information with our I.T partners to resolve software and hardware problems.

Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.

 

Our Use of Log Files

When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.

 

Site Security

All Aqua Products® employees take your personal information very seriously. Access to member personal information is limited to key management personnel. The information is ID and password protected and our Web security is reviewed on a monthly basis. We have also installed and implied our site with a 128 bit encryption SSL.

 

Links To Other Sites

This Web site may contain links to other Web sites. Please note that when you click on one of these links, you may be leaving the Aqua Products® site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

 

Communication

From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they will contain promotional materials from Aqua Products®.

 

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

 

Supplementation

We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.

 

Our Use of Cookies

Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

 

Your Feedback is Always Welcome

We welcome your comments and questions about our privacy policy - or anything else you might want to talk about.

You can reach us via email at info@aquaproducts.co.uk.

Alternatively, you can write to us at :

Aqua Products
Melford Court
Hardwick Grange
Warrington
WA1 4RZ
United Kingdom
Tel: 01925 852 033 (International +44 01925 852 033).